Call for participants: Can Robots Be Friends, Lovers, or Parents?

Are you fascinated by the future of technology and relationships? We're seeking participants for a research study exploring the evolving dynamics between humans and robots. Imagine a world where robots are more than just machines – they're friends, lovers, and even...

Consumer engagement as a key performance metric in social media

The concept of consumer engagement is used in advertising and among marketing practitioners, ranking consumer engagement as one of the top priorities of online marketing activities. Among the reasons behind this interest are that consumer engagement is associated with consumer trust, satisfaction and loyalty and commitment, all of them strong indicators of long-term sales, word-of-mouth and brand advocacy.

Finding a Marketing Dissertation Topic in 2024: Top Tips and Proven Resources

Struggling to find a good marketing dissertation topic? You're not alone. Every year I prepare a guide for my master students on how to find a good marketing dissertation topic. This year is no exception. This guide equips you with actionable strategies and useful...

Digital Publishing: Kiera Doherty – Weber Shandwick

As the course leader of Advances in Digital Marketing at Heriot-Watt University, I have arranged a series of guest speaker sessions with leading digital marketing practitioners in Dubai. Last week the students enrolled in this course and myself enjoyed a one-hour session with Kiera Doherty, Head of Digital at Weber Shandwick in the Middle East.

Celebrity bloggers: the implications of a blurred personal and professional life on social media

Should high profile bloggers give credit or pay special fees to take pictures in private locations? This is the question that a small boutique hotel called The Reading Rooms was trying to answer last week.   The situation   Estée Lalonde (@EsteeLalonde) a...

The science of marketing: How applying research in marketing can improve the SME business?

I am pleased to have been invited to deliver a workshop at the SME world summit 2016 at The Atlantis Hotel in Dubai this March 15th. This will be a great opportunity to disseminate some of the latest research in digital marketing that can help SMEs reach their business objectives through digital channels.

AI and Marketing: a few thoughts after the 51st Academy of Marketing conference.

This week I went to Stirling to attend the Academy of Marketing conference. I took part in a workshop that looked at the intersection between AI and Marketing. My interest in AI derives from my innate interest in technology. Almost 8 years ago, when I decided I wanted...

We’re launching a new collaborative blog with our colleges in Edinburgh and Dubai!

A couple of colleagues at Heriot-Watt University Edinburgh and Dubai have gathered to launch: It's not you, it's your data! - A blog that looks to make life easier for everyone in their late years of undergraduate education, as well as to those in postgraduate...

Call for participants – UK-based participants over 60s

Aim of the project This project aims to understand to what extent users know active and assistive living (AAL) technologies and their capabilities. AAL technologies refer to devices or systems that help maintain or improve a person’s ability to do things in everyday...

Attracting Website Visitors with SEO

Attracting a visitor to a website might mean using push media such as advertisements to attract website visitors the website or pull media in the form of high rank in search engine listing when the potential visitor will visit the website as part of their search...

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What does an SEO specialist do?

What does an SEO specialist do?

I interviewed Swapna Anandikar-Mulye about her role as an SEO specialist at The Guide Dogs for the Blind Association. I met Swapna a couple of years ago when she was studying Digital Marketing at Henley Business School. Below a transcript of the interview: Rodrigo...

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What do brand managers do?

What do brand managers do?

As part of my activities as the Program Director for the MSc in Marketing at Henley Business School was to reconnect with some of our Alumni that have graduated from the Program and that now work in different areas of Marketing. The idea was to give current students...

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What is a theory?

What is a theory?

You are being asked to make a theoretical contribution and to find theoretical research gaps. This can be a daunting task, especially when you don’t know what can be considered as a theory and what is not. This guide will point you in the right direction. What is a...

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How to Create a Customer Journey Map

How to Create a Customer Journey Map

According to Salesforce, 80% of senior-ranking marketers state that a cohesive customer journey is absolutely critical for success. These marketers understand how a customer or user journey map can streamline processes and provide customers with a consistent...

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How to make money online?

How to make money online?

If you’re looking to make money online, you need to understand the different revenue models that are available. A revenue model describes the process by which money can be earned. Choosing a revenue model for your online business will help with decisions regarding how many resources to invest in your business.  There are four main revenue models: selling content, selling information, selling advertisement space and selling services

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Dark Social: what is it and what it means for your business?

Dark Social: what is it and what it means for your business?

Dark Social has become a major topic among marketing practitioners in the past years. The reason behind this is that marketers are realising that dark social behaviours are increasingly popular among consumers. In this article, we will look at what dark social is, and we’ll share some recommendations on how to leverage on this online behaviour.

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