The UK General Election: can social media covfefe influence the elections?

Social media was, without a doubt, at the centre of all candidates’ campaign strategy in this General Election. However, this was not always the case. The Obama campaign popularised the use of social media for political reasons in 2008. Before that, ‘respectable’ politicians tended to shy away from this channel. The reasons are similar to the one’s brands experienced in the early stages of social media adoption: it is hard to control what happens once a tweet or Facebook post is out, and politicians (as well as brands) were not very keen on criticism on these public platforms. However, the attitudes towards social media by politicians worldwide is more welcoming today than ten years ago, and many of the most prominent personalities in the global political sphere have a prolific social media presence and covfefe. However, is it a positive thing?

Call for participants – UK-based participants over 60s

Aim of the project This project aims to understand to what extent users know active and assistive living (AAL) technologies and their capabilities. AAL technologies refer to devices or systems that help maintain or improve a person’s ability to do things in everyday...

We’re launching a new collaborative blog with our colleges in Edinburgh and Dubai!

A couple of colleagues at Heriot-Watt University Edinburgh and Dubai have gathered to launch: It's not you, it's your data! - A blog that looks to make life easier for everyone in their late years of undergraduate education, as well as to those in postgraduate...

Challenges associated with the management of Facebook fan pages

A challenge associated with the use of fan pages by a brand is to elicit engagement behaviours towards it, by attracting people’s attention and enticing them to click on the page to become a fan, or clicking on the content.

Engagement behaviours on Facebook Fan pages

Facebook offers companies several options to contact and communicate with their customers. Four behaviours are possible for a Facebook brand page user. Users can decide to look into a page of a brand and “Like” the page, which will lead to being able to see further messages from the brand later in his Facebook newsfeed. Furthermore, once that content is displayed, the platform allows users to “react” to the content, leave a comment on the content, and share the content with others. This post examines more in detail all these engagement behaviours.

Two papers from our 4th year Management students accepted into ICOM 2015 in Abu Dhabi

During the summer period, two of my dissertation supervisees decided to turn part of their dissertations into conference papers. I was very pleased to learn that the two papers were accepted to be presented in the upcoming International Conference on Organization and Management (ICOM 2015) in Abu Dhabi.

Interview at Business Breakfast: Generating positive engagement on Facebook fan pages

I was invited on the 26th of June to the show Business Breakfast in Dubai to discuss a bit about our paper "The influence of brand immediacy in consumer engagement behaviours: A revised social impact model".  I spoke about how social immediacy (who you're friends...

How to find a good marketing dissertation topic

t’s that time of the year when MSc students around the world start thinking about their marketing dissertation topics. A few years ago I wrote a post on “How to choose a dissertation topic in marketing” for INYIYD. I decided to create an updated version of that post...

#HenleyDigital is now over – reflections and future directions for my digital marketing modules

For the second year, I had the opportunity to teach the Digital Marketing modules at Henley Business School at both undergraduate and postgraduate levels. I called the module #HenleyDigital, and some students have engaged with the hashtag on Twitter and...

Uncovering online brand communities

Online brand communities (OBCs) have increasingly gathered the attention of marketers as they can generate several positive outcomes for brands. An online brand community is a specialised group of people that gathers in online environments with a shared interest (usually a brand, a brand category, or a particular web page). These online communities become a space where consumers share ideas, feelings and opinions about a product or a brand. In this article, we will examine this phenomenon from an SME perspective as we believe that understanding how these communities work can also be beneficial for small businesses.

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What does an SEO specialist do?

What does an SEO specialist do?

I interviewed Swapna Anandikar-Mulye about her role as an SEO specialist at The Guide Dogs for the Blind Association. I met Swapna a couple of years ago when she was studying Digital Marketing at Henley Business School. Below a transcript of the interview: Rodrigo...

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What do brand managers do?

What do brand managers do?

As part of my activities as the Program Director for the MSc in Marketing at Henley Business School was to reconnect with some of our Alumni that have graduated from the Program and that now work in different areas of Marketing. The idea was to give current students...

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What is a theory?

What is a theory?

You are being asked to make a theoretical contribution and to find theoretical research gaps. This can be a daunting task, especially when you don’t know what can be considered as a theory and what is not. This guide will point you in the right direction. What is a...

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How to Create a Customer Journey Map

How to Create a Customer Journey Map

According to Salesforce, 80% of senior-ranking marketers state that a cohesive customer journey is absolutely critical for success. These marketers understand how a customer or user journey map can streamline processes and provide customers with a consistent...

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How to make money online?

How to make money online?

If you’re looking to make money online, you need to understand the different revenue models that are available. A revenue model describes the process by which money can be earned. Choosing a revenue model for your online business will help with decisions regarding how many resources to invest in your business.  There are four main revenue models: selling content, selling information, selling advertisement space and selling services

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Dark Social: what is it and what it means for your business?

Dark Social: what is it and what it means for your business?

Dark Social has become a major topic among marketing practitioners in the past years. The reason behind this is that marketers are realising that dark social behaviours are increasingly popular among consumers. In this article, we will look at what dark social is, and we’ll share some recommendations on how to leverage on this online behaviour.

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The UK General Election: can social media covfefe influence the elections?

The UK General Election: can social media covfefe influence the elections?

Social media was, without a doubt, at the centre of all candidates’ campaign strategy in this General Election. However, this was not always the case. The Obama campaign popularised the use of social media for political reasons in 2008. Before that, ‘respectable’ politicians tended to shy away from this channel. The reasons are similar to the one’s brands experienced in the early stages of social media adoption: it is hard to control what happens once a tweet or Facebook post is out, and politicians (as well as brands) were not very keen on criticism on these public platforms. However, the attitudes towards social media by politicians worldwide is more welcoming today than ten years ago, and many of the most prominent personalities in the global political sphere have a prolific social media presence and covfefe. However, is it a positive thing?

read more
Blue Monday, fact, fiction or purely a marketing opportunity?

Blue Monday, fact, fiction or purely a marketing opportunity?

Today is supposed to be the gloomiest day of the year, according to Dr Cliff Arnall, a former academic specialised in the field of psychology that devised a formula that is supposed to determine the gloomiest day of the year based on some rather grim factors. Beyond the validity of Dr Arnall’s depression score formula, some opportunities arise from events like this from a marketing perspective, and businesses have embraced rather happily Blue Monday to their calendar of marketing communication activities and promotional events.

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Uncovering online brand communities

Uncovering online brand communities

Online brand communities (OBCs) have increasingly gathered the attention of marketers as they can generate several positive outcomes for brands. An online brand community is a specialised group of people that gathers in online environments with a shared interest (usually a brand, a brand category, or a particular web page). These online communities become a space where consumers share ideas, feelings and opinions about a product or a brand. In this article, we will examine this phenomenon from an SME perspective as we believe that understanding how these communities work can also be beneficial for small businesses.

read more
Europe’s largest technology market place is around the corner: 7000+ UK tech and business leaders to descend on Lisbon

Europe’s largest technology market place is around the corner: 7000+ UK tech and business leaders to descend on Lisbon

Web Summit is a global technology conference hosted annually in Lisbon. In 2016, more than 50,000 attendees from over 165 countries will fly to Lisbon for Web Summit, including over 20,000 companies, 7,000 CEOs and 2,000 international journalists. Speakers will include the founders and CEOs of the world’s largest tech companies as well as political leaders and major sports, fashion and music personalities.

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